Shipping policy

Shipping Policy

Last Updated: August 2, 2026

Thank you for shopping with Nissi Co. We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed and dispatched, you will receive a confirmation email with tracking information, where available.

Shipping Times

Estimated delivery times vary depending on your location:

United States: 5–12 business days
Canada: 7–15 business days
United Kingdom: 5–12 business days
Australia & New Zealand: 7–15 business days
Europe: 5–15 business days
Other International Locations: 7–20 business days

Please note that these are estimated delivery times and may vary due to customs processing, carrier delays, weather conditions, or peak shopping periods.

All international orders are shipped from our supplier warehouses. Occasional customs inspections may occur. We ship DDP where available, meaning duties and taxes are pre-handled. In rare cases, local postal handling fees may apply upon delivery.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.

From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you'll receive a tracking number via email (where tracking is available) so you can monitor your package's journey.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order. Nissi Co. is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.

Lost or Delayed Packages

If your package appears delayed beyond the estimated delivery timeframe, please contact our support team. We'll work with the shipping carrier to help resolve the issue as quickly as possible.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local customs authority. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.